Just Budget aims to be both transparent and fair at all times. We have developed a Pricing & Cancellation Policy, which, as with all policies, have terms and conditions. These will be explained below:
The Pricing & Cancellation Policy pertains to any financial obligations owed by you, our valued client, to Just Budget Pty Ltd or its duly authorised representatives, in connection with any incurred expenses.
To ensure transparency, we’ve outlined the key fees associated with your Debt Relief Plan below.
Setup Fee:
This fee covers all the work required to start your Debt Relief Plan.
Management Fee:
The Management Fee is the cost of running your Debt Relief Plan. It is 20% of the total debt we manage for you and covers all the work we do on your file.
To make things simple and hassle-free, you do not need to pay this fee separately – it is already included in your repayments to Just Budget.
You can find this in Section 5 (Management Fee) of your Appointment and Agreement Pack.
Disclaimer: This is an example only. The actual Management Fee and repayment amount may vary depending on your individual debt amount and repayment terms.
Bank & Merchant Fee:
To make things easier for you, we have built the Bank & Merchant Fee into your weekly payments. This $6.00 monthly fee covers the cost of securely processing your payments through bank and merchant services. Since it is already included in the $20.63 weekly repayment, there are no extra charges you need to pay.
Contingent fees are only charged if certain events occur.
Early Termination Fee:
An early termination fee of $990.00 is payable after engaging Just Budget where:
Our early termination fees exist because the upfront costs of establishing your agreement and negotiating with creditors are higher than the setup fee we charge. We usually recover the remainder of those costs over time; however, early termination of the agreement prevents this.
Contact our team at 1300 795 775 to better understand your cancellation costs. We’re here to assist and provide clarity on any queries you may have.
Variation Fee:
Significant variations to established debt management plans may incur a variation fee of up to $400.
There may be situations beyond Just Budget’s control, such as inaccuracies in the information provided during the application process. If omitted information significantly impacts your application’s outcome, refunds will not be feasible.
Just Budget specializes in negotiating reduced repayments with your creditors. Our pricing structure includes a setup fee, which covers Debt Management Plan preparation and services such as:
In addition to the setup fee, Just Budget charges a management fee based on a percentage of your payments. These costs are explicitly detailed in your Appointment and Agreement Form. You will only be responsible for these costs after you have agreed to and signed the Appointment and Agreement Form.
You are not required to make upfront payments for these costs. Instead, they will be incorporated into your new repayment schedule throughout your engagement with us.
In some cases, Just Budget is able to secure a partial or full debt reduction. If Just Budget successfully reduces your debt in this manner, a success fee of 33% of the amount reduced will apply.
By affixing your signature to the Just Budget Appointment and Agreement form, you acknowledge and accept the terms and conditions set forth in the Pricing & Cancellation Policy.
A moratorium is a legal or official suspension or delay of certain activities or obligations for a specified period. It is often used by financial institutions, or organizations to provide temporary relief or assistance to individuals.
If we find it necessary to request a moratorium from your creditors on your behalf, there will be a fee associated with this service.
You agree to collaborate with Just Budget, providing necessary information promptly to facilitate the fulfilment of our obligations. Failure to cooperate may impact your arrangement and could lead to its cancellation, with all outstanding fees to be fully recovered.
You acknowledge that Just Budget cannot guarantee specific performance outcomes, and you will not hold Just Budget accountable for any failures, errors, or actions taken by third parties, even if Just Budget has been informed of potential damages.
Outstanding costs are subject to collection by Just Budget Pty Ltd, authorized agents, or designated third parties.
On occasion, specific exemptions or adjustments may be applicable to the Pricing & Cancellation Policy.
Please be aware that our Pricing & Cancellation Policy is subject to change without prior notice. If you require clarification or have any inquiries after reading this policy, do not hesitate to contact us at 1300 795 775.
Just Budget values your trust and aims to provide you with the best possible service while maintaining fairness and transparency in all our interactions.
Looking for alternatives?
Free debt assistance is also available through government-funded services such as the National Debt Helpline (1800 007 007). These services are independent and may suit your needs depending on your financial situation.
